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Installation and Troubleshooting
Discover more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
When you acquire your own web server, you will have more liberty in regards to what you can install and run when compared with a shared web hosting account. With a shared service, you have access simply to your own account, hence you're not able to install server-side software. Even though this is not a concern for most script-driven applications, there are a few which have particular requirements and need particular software to be present on the machine either for some additional functionality or for them to work at all. In the event that you have practical knowledge, you will not have any difficulties to run the hosting server, but if you do not, you may simply not have the knowledge to deal with everything and use the script applications you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system administrators can arrange everything for you and assist you with any issues that you might come across.
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Installation and Troubleshooting in VPS Hosting
The upgrade comes with one hour of custom work on your web server, so if you get any of our virtual private servers plans, you could take full advantage of this service and have our admins do a variety of tasks that you can not perform yourself or you just have no time. They are able to install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any program that doesn't perform properly for some reason. You'll be able to add the upgrade to your plan as frequently as you want depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade provides 30 minutes of custom work on your server too, but in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a few clicks from the billing area.
- Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our Linux dedicated web hosting and as long as you add it, our knowledgeable admins can help you with everything on your server. Including setting up any third-party software which you might want to use on the hosting server and troubleshooting any script that performs inadequately or doesn't run at all. Our upgrade provides sixty minutes of work and in case a specific task isn't very time-consuming, we will add the remaining time to your account. You shall be able to check out how many minutes are left within your billing Control Panel and use them whenever you need assistance again. The Installation & Troubleshooting upgrade could be ordered at any time, so if you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need support later on, you can add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack too, but if you require more work to be done on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps will be installed and set up in the best feasible way. - Installation and Troubleshooting in Dedicated Web Hosting