Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Warranty

  • Each ticket you post to the technical support staff will be attended to in about 1 hour. The standard requests are going to be resolved instantly. Nevertheless, if the assistance question you have sent needs help from a licensed administrator, we are going to send the ticket to him and will notify you about the delay.

  • Top quality support service

  • Top–quality Client Assist Service

  • We will be on line for you 24x7 to deliver useful information and client support as well as to aid you with any issue that you could possibly stumble upon as you are organizing your virtual server. We are able to aid you with all installed in advance programs, plus your Operating System, server admin panel (with regards to the VPS type) and the Web Hosting Control Panel produced completely by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • A detailed and consistently updated articles base is integrated into our custom–built Web Hosting Control Panel. It includes quick tips about how to execute all of the fundamental site managing tasks. The Help zone gives you exhaustive how–to tutorials and step–by–step video lessons. You can reach the Help area by pressing the Help or Video buttons in the upper right side of each Control Panel section.