1 hour ticket response
Quick assistance is our prime concern and this is why we have a team of practiced technicians who are ready to offer a swift solution to any question that you may possibly have. Simply post your helpdesk ticket from your Web Hosting Control Panel and we’ll reply within 1 hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute ticket response time.
An Exceptional Help Desk Service
Our customer support staff representatives possess huge experience in the Linux hosting business and are practiced enough to supply a swift solution to your problem. If, however, the matter at hand is not within the competency of a support technician, the ticket will be forwarded to a developer or sysadmin for further assistance.
An Easy–to–Navigate Help Center
To help you get a quick tip on how you can use a certain service, we have integrated a really intuitive Help Center section in the Web Hosting Control Panel. You can browse through a broad selection of web hosting account management articles and website management articles, browse our F.A.Q. repository or watch our instructional video tutorials.