Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center section included in your Web Hosting Control Panel. It includes an ever–growing repository with commonly asked questions and exhaustive help articles written by our capable client support staff.

  • Top quality support service

  • Video Tutorials

  • If you would like to watch how a task is executed or how an issue is sorted out, rather than just reading about it, take a look at our collection of instructional video tutorials. They cover a variety of issues and will help you quickly find your way around the Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 customer service and a sixty–minute support ticket response time guarantee. Our knowledgeable tech support engineers will be at your disposal 24/7/365 to reply to your queries and to take care of any problem that you may possibly run into. Simply send a technical support ticket from the Help Center and we’ll respond in a jiffy.