Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help staff is qualified to efficiently take care of all of our Linux hosting customers’ problems and support demands. Via our ticket system, it’s possible to supply your inquiry and a support team representative is going to get back to you within max one hour. Realistically, practice has shown us that the usual solution period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a team of qualified consultants who are ready to react to your inquiry quickly. You’ll be able to get in touch with the technical support staff by opening a customer assistance ticket from your Web Hosting Control Panel or by submitting us an email message. On business days, you may also call us on the telephone or use the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a comprehensive know–how base into the Control Panel so you can receive effective step by step instructions at any time. Each part of the Control Panel has its own contextual support area offering a selection of how–to content articles. We have also made video clips to offer you with a much better idea of the simplest way to perform any presented task.